Terms & Conditions

Last Updated: May 2026

Welcome to SMPS Hub. These Terms & Conditions govern your use of our website, products, services, and all related transactions carried out through our platform. By accessing, browsing, or purchasing from this website, you agree to comply with and be legally bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, Return Refund & Exchange Policy, and all related policies referenced on this website.

SMPS Hub is owned and operated by J Bridge Integrations OPC Pvt Ltd, having its registered office at 9/393, Plathottam Building, Pathampuzha PO, Poonjar, Kottayam District, Kerala, India.

If you do not agree with any part of these Terms & Conditions, please discontinue use of the website immediately.

SECTION 1 – GENERAL CONDITIONS

By using this website, you confirm that you are legally capable of entering into binding agreements under applicable laws. You agree not to use our website for any unlawful, unauthorized, or prohibited purpose.

We reserve the right to refuse service, terminate accounts, restrict access, or cancel orders at our sole discretion if we suspect fraudulent activity, abuse, policy violations, or misuse of our services.

You acknowledge that your content, excluding payment information, may be transferred unencrypted across various networks for operational purposes. All payment transactions are securely encrypted and processed through Razorpay Secure Payments.

SECTION 2 – WEBSITE ACCURACY AND INFORMATION

We strive to ensure that all information provided on the website, including product descriptions, technical specifications, pricing, compatibility information, stock availability, images, and promotional content, is accurate and up to date.

However, we do not guarantee that all information on the website will always be complete, current, accurate, or error-free. Product images used on the website may include digitally enhanced visuals, application demonstrations, or representative images for illustration purposes.

SMPS Hub reserves the right to:

Correct errors or inaccuracies
Update or modify product information
Change pricing without prior notice
Discontinue products or services
Limit product quantities
Cancel orders affected by technical or pricing errors

SECTION 3 – PRODUCT USAGE AND COMPATIBILITY

Customers are responsible for verifying product compatibility before placing orders. This includes confirming:

Voltage requirements
Current ratings
Connector type and polarity
Device compatibility
Installation suitability

Improper installation or incorrect product selection may result in device damage, performance issues, or warranty rejection.

If you are unsure regarding compatibility or installation requirements, we strongly recommend contacting our technical support team before purchase.

SECTION 4 – ORDERS AND PAYMENT

Placing an order on SMPS Hub constitutes an offer to purchase products from our store. Orders are considered accepted only after successful payment authorization and order verification.

We reserve the right to refuse or cancel orders for reasons including but not limited to:

Product unavailability
Technical errors
Pricing inaccuracies
Suspicious transactions
Fraud prevention checks
Bulk purchasing abuse

All prices listed on the website are in Indian Rupees (INR) unless otherwise specified.

Payments are securely processed using Razorpay payment gateway services through supported payment methods including:

UPI
Credit Cards
Debit Cards
Net Banking
Wallets
EMI options where applicable

SMPS Hub does not directly store complete debit card, credit card, or banking credentials on its servers.

SECTION 5 – SHIPPING AND DELIVERY

Orders are generally processed within 1–2 business days after successful payment confirmation.

Estimated delivery timelines may vary depending on:

Customer location
Courier partner operations
Remote area accessibility
Weather conditions
Public holidays
Government restrictions

Delivery timelines displayed on the website are estimates only and are not guaranteed.

Risk and ownership of products transfer to the customer upon successful delivery.

SMPS Hub shall not be held responsible for delays caused by logistics providers or circumstances beyond our reasonable control.

SECTION 6 – WARRANTY CONDITIONS

Most products sold through SMPS Hub include warranty coverage ranging from 3 months to 48 months depending on the specific product category and manufacturer terms.

Warranty coverage applies only to manufacturing defects under normal operating conditions.

Warranty claims may require:

Valid proof of purchase
Product images/videos
Technical evaluation
Physical inspection

Warranty coverage does not apply to damages caused by:

Physical damage
Water or moisture exposure
Improper installation
Reverse polarity connection
Electrical surges or voltage fluctuations
Fire, flood, lightning, or natural calamities
Product tampering or modification
Unauthorized repair attempts
Burnt components or short circuits
Commercial misuse or overload conditions

Warranty approval remains subject to technical inspection by our support team.

SECTION 7 – RETURNS, REFUNDS, AND EXCHANGES

Customers may request returns or exchanges within 7 days from the date of delivery subject to our Return Refund & Exchange Policy.

Products returned must:

Be in original condition
Include original packaging and accessories
Include proof of purchase
Not show signs of misuse or tampering

Refunds are initiated only after receiving and evaluating the returned product. Approved refunds are generally processed within 3 business days after evaluation and approval.

Refund processing timelines may vary depending on banking institutions and payment gateways.

SMPS Hub reserves the right to reject return or refund requests if products are found damaged due to improper use, physical damage, unauthorized repair, or policy violations.

SECTION 8 – INTELLECTUAL PROPERTY RIGHTS

All website content including logos, graphics, product images, videos, product descriptions, icons, branding materials, layouts, website design, promotional creatives, and technical content are the intellectual property of J Bridge Integrations OPC Pvt Ltd unless otherwise stated.

Unauthorized reproduction, copying, distribution, republication, modification, or commercial use of website content is strictly prohibited without prior written permission.

SECTION 9 – THIRD-PARTY SERVICES AND LINKS

Our website may contain integrations, tools, services, or links operated by third parties including payment providers, courier services, analytics systems, and social media platforms.

SMPS Hub shall not be responsible for:

Third-party website content
Service interruptions
Payment gateway issues
External security breaches
Data loss caused by third-party providers

Use of third-party services is entirely at your own risk and subject to their respective policies and terms.

SECTION 10 – USER CONDUCT

You agree not to:

Use the website for unlawful purposes
Submit false or misleading information
Attempt unauthorized access to systems or databases
Distribute malware, viruses, or malicious code
Interfere with website functionality or security
Scrape or copy website data using automated systems
Impersonate another person or entity
Engage in abusive, defamatory, harmful, or fraudulent conduct

Violation of these conditions may result in immediate suspension or termination of access and may lead to legal action where applicable.

SECTION 11 – DISCLAIMER OF WARRANTIES

All products, services, and website content are provided on an “AS IS” and “AS AVAILABLE” basis unless otherwise expressly stated.

To the fullest extent permitted by applicable law, SMPS Hub disclaims all warranties including:

Merchantability
Fitness for a particular purpose
Non-infringement
Continuous availability
Error-free operation

We do not guarantee uninterrupted access to the website or uninterrupted operation of any services.

SECTION 12 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, J Bridge Integrations OPC Pvt Ltd, SMPS Hub, its directors, employees, affiliates, service providers, and partners shall not be liable for:

Indirect or consequential damages
Loss of profits or revenue
Device damage due to improper installation
Data loss
Business interruption
Delayed deliveries
Technical incompatibility
Losses arising from misuse of products

Our maximum liability under any circumstance shall not exceed the amount paid by the customer for the relevant order or product.

SECTION 13 – TERMINATION

We reserve the right to suspend or terminate user access, accounts, or services without prior notice if we determine that these Terms & Conditions have been violated or if fraudulent, abusive, or harmful activity is suspected.

Termination shall not affect obligations or liabilities accrued before termination.

SECTION 14 – GOVERNING LAW AND JURISDICTION

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to the use of this website, products, or services shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

SECTION 15 – CHANGES TO TERMS & CONDITIONS

We reserve the right to modify, update, or replace any part of these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on the website. Continued use of the website following any modifications constitutes acceptance of the revised Terms & Conditions.

SECTION 16 – CONTACT INFORMATION

For questions regarding these Terms & Conditions, please contact:

J Bridge Integrations OPC Pvt Ltd

9/393, Plathottam Building
Pathampuzha PO, Poonjar
Kottayam District, Kerala, India

WhatsApp: +91 9747310648
General Support: contact@smpshub.com
Warranty Support: support@smpshub.com