Terms of Service

Last Updated: May 2026

Welcome to SMPS Hub (“Site”, “Website”, “Store”, “we”, “us”, or “our”). SMPSHUB is owned and operated by J Bridge Integrations OPC Pvt Ltd, having its registered office at 9/393, Plathottam Building, Pathampuzha PO, Poonjar, Kottayam District, Kerala, India.

The website and all related services, information, tools, products, content, and features are provided to offer customers a secure and reliable online shopping experience for electronic power solutions, SMPS units, adapters, CCTV power products, networking accessories, DC UPS systems, and related products.

By accessing, browsing, interacting with, or purchasing from this website, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, Return Refund & Exchange Policy, and all other policies referenced on the website. If you do not agree with these Terms, you should not use or access our services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are legally eligible to enter into binding agreements under applicable law. If you are accessing the website on behalf of another person, organization, or business entity, you represent that you are authorized to bind such entity to these Terms.

To access certain features of the website, including placing orders, you may be required to provide information such as your name, email address, billing address, shipping address, phone number, and payment information. You agree that all information provided by you is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. SMPS Hub shall not be liable for any loss or damage arising from your failure to maintain account security.

We reserve the right to suspend, restrict, or terminate accounts suspected of fraudulent activity, abuse, policy violations, or unauthorized use.

SECTION 2 – PRODUCTS AND SERVICES

We make every reasonable effort to accurately display product specifications, descriptions, compatibility information, pricing, and images on the website. However, actual product appearance, colour, size, or packaging may vary slightly due to manufacturing updates, lighting conditions, display settings, or photographic enhancements.

All product descriptions, technical details, pricing, availability, and specifications are subject to change without prior notice at our sole discretion.

Products sold on SMPS Hub are intended for lawful personal, professional, commercial, or industrial use depending on the nature of the product. Customers are responsible for verifying compatibility, voltage requirements, connector specifications, and installation suitability before purchase.

If you are unsure about compatibility or installation requirements, we strongly recommend contacting our support team before placing an order.

SECTION 3 – ORDERS AND ACCEPTANCE

Placing an order on the website constitutes an offer to purchase products from SMPS Hub. Orders are considered accepted only after successful payment authorization, product availability confirmation, and verification checks performed by our team.

We reserve the right to refuse, limit, cancel, or reject any order at our sole discretion for reasons including but not limited to:

• Product unavailability
• Pricing or technical errors
• Suspected fraudulent activity
• Bulk purchase abuse
• Incomplete or inaccurate customer information
• Violation of these Terms

In the event of cancellation after payment has been processed, the applicable amount will be refunded to the original payment method in accordance with our refund policy.

SECTION 4 – PRICING AND BILLING

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise specified. Prices are subject to change without prior notice due to supplier pricing revisions, tax changes, promotional campaigns, market fluctuations, or technical corrections.

While we strive to ensure pricing accuracy, errors may occasionally occur. SMPS Hub reserves the right to correct any pricing inaccuracies and cancel affected orders if necessary.

Payments are securely processed through Razorpay Secure Payments using industry-standard encryption and payment security protocols. We do not store complete debit card, credit card, UPI PIN, or banking credentials on our servers.

By submitting payment information, you represent and warrant that:

• You are authorized to use the selected payment method
• The payment information provided is accurate and complete
• Charges incurred by you will be honored by your financial institution

SECTION 5 – SHIPPING AND DELIVERY

Orders are generally processed within 1–2 business days after successful payment confirmation. Estimated delivery timelines may vary depending on customer location, courier operations, weather conditions, public holidays, remote area accessibility, and circumstances beyond our reasonable control.

Delivery timelines displayed on the website are estimates only and are not guaranteed commitments.

Risk and ownership of products pass to the customer upon successful delivery by the logistics partner.

SMPS Hub shall not be held liable for delays caused by shipping carriers, customs clearance, natural disasters, strikes, government restrictions, or other events beyond our direct control.

SECTION 6 – WARRANTY TERMS

Most products sold through SMPS Hub include warranty coverage ranging from 3 months to 48 months depending on the product category and manufacturer warranty policy.

Warranty coverage applies only to manufacturing defects occurring under normal operating conditions.

Warranty claims may require:

• Proof of purchase
• Product images or videos
• Technical verification
• Physical inspection of the product

Warranty does not cover damages resulting from:

• Physical damage
• Improper installation
• Reverse polarity connection
• Voltage fluctuations or electrical surges
• Water or moisture exposure
• Fire, lightning, flood, or natural calamities
• Product tampering or modification
• Unauthorized repairs
• Burnt or short-circuited components
• Commercial misuse or overload conditions

Warranty approval is subject to technical evaluation by our support team.

SECTION 7 – RETURNS, REFUNDS, AND EXCHANGES

Customers may request returns or exchanges within 7 days from the date of delivery subject to our Return Refund & Exchange Policy.

Returned products must be returned in original condition along with packaging, accessories, labels, and proof of purchase.

Refunds are processed only after receiving and evaluating the returned product. Approved refunds are generally initiated within 3 business days after successful evaluation and approval.

Refund processing time may vary depending on banking institutions and payment gateways.

SMPS Hub reserves the right to reject return or refund requests if products are found physically damaged, tampered with, improperly installed, or misused.

SECTION 8 – INTELLECTUAL PROPERTY

All content available on the website including logos, graphics, product images, icons, website layouts, videos, text, product descriptions, promotional materials, and branding elements are the intellectual property of J Bridge Integrations OPC Pvt Ltd unless otherwise stated.

You may not reproduce, distribute, copy, modify, republish, transmit, commercially exploit, or otherwise use any website content without prior written consent.

Unauthorized use of website content may violate applicable intellectual property laws and may result in legal action.

SECTION 9 – OPTIONAL TOOLS AND THIRD-PARTY SERVICES

The website may provide access to optional tools, services, integrations, or links operated by third parties. These services are provided on an “as available” basis without warranties, endorsements, or guarantees of any kind.

SMPS Hub shall not be responsible for:

• Third-party service interruptions
• Payment gateway failures
• Courier partner issues
• External website content
• Security breaches originating from third-party systems

Your use of third-party services is entirely at your own risk and subject to the respective provider’s terms and policies.

SECTION 10 – USER CONDUCT AND PROHIBITED USES

You agree not to use the website:

• For unlawful or fraudulent purposes
• To distribute malware, viruses, or malicious code
• To attempt unauthorized access to servers or databases
• To interfere with website security or functionality
• To scrape, crawl, copy, or automate data extraction
• To impersonate another individual or entity
• To submit false or misleading information
• To engage in abusive, defamatory, threatening, or harmful conduct

We reserve the right to suspend or terminate access to users violating these Terms.

SECTION 11 – DISCLAIMER OF WARRANTIES

The website, products, services, and content are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind unless otherwise expressly stated.

To the fullest extent permitted by law, SMPS Hub disclaims all warranties including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Continuous availability
• Error-free operation

We do not guarantee uninterrupted access to the website or error-free operation of services.

SECTION 12 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, J Bridge Integrations OPC Pvt Ltd, its directors, employees, affiliates, service providers, and partners shall not be liable for any indirect, incidental, consequential, punitive, or special damages including but not limited to:

• Loss of profits
• Business interruption
• Data loss
• Device damage
• Delivery delays
• Technical incompatibility
• Loss arising from misuse or improper installation

Our total liability under any circumstance shall not exceed the amount paid for the relevant product or order.

SECTION 13 – TERMINATION

We reserve the right to suspend or terminate access to the website, services, or user accounts without prior notice if we determine that a user has violated these Terms or engaged in fraudulent, abusive, or harmful activities.

Termination shall not affect any obligations, liabilities, or rights accrued prior to termination.

SECTION 14 – GOVERNING LAW AND JURISDICTION

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to the use of the website, products, or services shall be subject to the exclusive jurisdiction of the courts located in Kerala, India.

SECTION 15 – CHANGES TO TERMS OF SERVICE

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Changes become effective immediately upon publication on the website.

Your continued use of the website following any updates constitutes acceptance of the revised Terms.

SECTION 16 – CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

J Bridge Integrations OPC Pvt Ltd
9/393, Plathottam Building
Pathampuzha PO, Poonjar
Kottayam District, Kerala, India – 686582

Website: SMPS Hub
WhatsApp: +91 9747310648
General Support: contact@smpshub.com
Warranty Support: support@smpshub.com